Car Hire in Flughafen (Frankfurt am Main) from £18/day - Search Car Hire on KAYAK (2024)

Service and car were good but a little pricey for a van.

My van that was reserved and pre paid in advance was given away due to my flight being delayed. Imagine the person in front of you in line is discussing how a van just became available as you stand there asking if the van being given away was yours. And yes it's in fact your van. Then no vans were left to rent and you have to rent a hotel and hope a van becomes available the next day. Fingers crossed as you are in a foreign country not knowing what to do next. I was also awake at that point over 26 hours. Tired exhausted and jet lagged. So my experience was 10 out of 10 the worst case scenario.

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No one inspected the car with me when I picked up the car, the existing damages were written in text and not shown in picture so obviously it was not clear and there was existing damages missing from the file. Luckily I had taken videos to make sure I don’t get screwed at drop off. The car was dirty from inside and outside. There was Tobacco everywhere in the car. At drop off I got accused of a damage that was there before me and I had to show my videos so I sent multiple emails and waiting for response

We had to wait in a huge line that took 3.5 hours to pick up our rental car that we reserved and paid a deposit for online. We were exhausted from our long flight and jetlag. There was nowhere to sit. It was very poor service from Sixt. This is the last time I will be renting with them.

In was rent online andnget a price, but when approach tobthe deskn wasn't available then ren me other more expensive

More staffing at the Zurich airport drop off would have been better. The only employee was overwhelmed and we had to wait a long time.

Wenn ich wochenlang Testa-Nutzungs E-Mails bekomme, erwarte ich auch einen Tesla beim Abholen. Mir wurde eine anderes E-Auto angeboten, aber der Kofferraum war nicht ausreichend. Der angebotene MB E220D war dann am anderen Endes des Angebotsspekturms. Er lies sich aber sehr gut fahren.

Easy to deal with Hertz staff, car was new and very clean, easy process to return the car, friendly personnel… overall it was a very good experience and good value for the money.

Everything worked perfectly! Thanks!!

Great new car with Bluetooth CarPlay, charging ports (USB-A). It was a plug-in hybrid, and we were not given any instructions on how to charge it. We returned it with an empty batter and were not charged extra (just had to fill it with gasoline). Pickup at Frankfurt airport was a mess. They did not have enough cars ready. We wound up getting one after about 45-60 minutes total time in line. They didn’t have enough agents, and the ones there were very nice but didn’t control the crowds well, who started trying to cut in line. Other than the very stressful check-in, the rest of the experience couldn’t have been better

Great, friendly and knowledgeable staff. Helped me with my upgrade to the full EV SUV Audi e-tron, which turned out to be an excellent choice for my 8 day trip!

SCAM ALERT. We prepaid for our car. Our pick-up was delayed and we picked up our car 3 hours late. The manager told us the requested car was not available because we did not pick up the car within 1 hour of our scheduled pick up time per some obscure policy (despite having prepaid for the car) and that our only option was a downgrade, or we could pay an extra €200 fee for a larger car. The downgrade was too small so we paid the extra fee after 45 minutes of arguing with the staff. I’m very disappointed in the way the situation was handled. I’ve lodged a complaint with my credit card company.

Pick up of rental was horrible. 80 min wait at Frankfurt airport due to lack of staff. nowhere to sit. Otherwise clean and nice car. return no issue.

The woman helping us at drop off was sooooo slow. And she didn’tfocus. There was a huge line and she got distracted with conversations. She tried to talk us into insurance which was annoying. Also tried to get us to upgrade. It took 1 hour total and that’s not acceptable. Other than that, all goes well.

I can’t think of anything.

They can do a lot better with the experience. The pick up lady counter was just obnoxious and provided false information. This was a total mess. I had euros on my european credit card but they wouldn't take it. Mentioning I should see upon returning the vehicle which was not an option

Exceptional customer service!!!

I ended up double insured because ENTERPRISE was unaware that I had bought the additional insurance through kayak so I am a little frustrated with that but that is not ENTERPRISE ‘s fault. That is kayaks issue. Everything was ENTERPRISE was great

Cons:

There were no cars available due to stormy conditions. I was forced to arrange alternative travel from Frankfurt to Hamburg.

Pros:

The staff at the car return were fantastic.

Cons:

They need to have a bigger selection of cars.

Pros:

Staff on both ends extremely friendly and helpful. On drop-off they even drove us to the train station.

Cons:

Car interior was a bit worn, but overall fine. Pickup process was long and seemed overly complex.

Pros:

staff was very nice

The billing was absolutely absurd - Kayak offered me a rate of less than $50/day. Budget then added all these hidden fees — like a 130€ “location” fee for renting the vehicle for the airport. The final bill was more than 2x what Kayak had offered me.

They charged me for three days and I returned the car 22 hours after I picked it up.

Cons:

The original Avis representative at check-in had asked me if I wanted GPS. I said no, and although I can speak some German I was tired after a long flight and signed the contract without noting that I was paying for additional GPS that I did not ask for. Upon returning the vehicle I spoke once again to a different person at the counter telling her the situation and was given a credit for the GPS

Pros:

Nothing

Cons:

Turned to be a scam, supposed to be a VW Sharan van or similar, but they said there was a mistake in CarRentals.com reservation with Avis and they will give me a station wagon instead, and if I wanted a van I had to pay $1780 instead of $630. Both are unprofessional, CarRentals.com and Avis.

Cons:

The rep told me about the charges and advised to bring back the car with full tank to get 120$ credit but upon returning my car, not only did I not get the credit, I was over charged an additional 500$.. dishonest staff attempting to over charge you so they can get a commission..stay away!!

We rented a car for a month from FRA and the process was very easy. The rental drop off and pick up is within the terminal too so it convenient. They also offered full insurance coverage on the vehicle for a very reasonable price. The car was modern, clean and got 500 miles to the tank!